Product warranty
The products sold in our store, unless otherwise specified with words such as [parallel import], [parallel import], etc., are all Hong Kong original products and are guaranteed by agents or original manufacturers. Warranty details depend on individual products and will be listed in the product warranty.
10-day shopping guarantee
After you receive the goods, you are responsible for checking whether the goods are defective and/or damaged and whether the accessories are complete. If you find that the product quality does not meet production standards within 10 days after receiving the goods, we guarantee to replace it with the same product. This policy only applies to designated products and does not apply to electronic cash coupon products, Dyson, Apple products and non-returnable products.
Change or cancel an order
For changes or cancellations to your order, please see the refund policy on this page.
100% encrypted payment, safe shopping
In order to provide safe and reliable online shopping services, e-store transactions use Transport Layer Security (TLS). All personal information, including your credit card number, name, address, etc., will be encrypted before being transmitted over the Internet to prevent your information from being read by unauthorized third parties when it is transmitted online.